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No internet

Anon
Posts: 0
‎30-08-2013 11:18 PM
No internet after paying for my usual don package
Posted from Apple iPhone
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Re: No internet

The Legend
Posts: 14,109
‎31-08-2013 11:39 AM

Did it work before?

What does your online account say about your membership status etc.?

If necessary log a support request to get 48 to look into this for you:

 

http://help.48months.ie/requests/new

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: No internet

The Legend
Posts: 14,109
‎31-08-2013 11:39 AM

Did it work before?

What does your online account say about your membership status etc.?

If necessary log a support request to get 48 to look into this for you:

 

http://help.48months.ie/requests/new

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No internet

Average Joe
Posts: 1
‎04-10-2013 01:39 PM
I just got a new phone and have all the correct settings for internet and mms but says no network connection. I just topped up with the don deal. Can you help me
Posted from Apple iPad
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Re: No internet

The Legend
Posts: 14,109
‎04-10-2013 01:49 PM

Did you try the online configurator?

 

Internet Settings

 

Did you enable data roaming?

 

If you still can't get it working then you may need to contact 48 support for assistance:

 

How to get help

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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