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No service but transfer of number still in progress

ariana28333
Newcomer

‎06-02-2014 11:03 AM

So finally my phone says no service which is a good sign regarding moving my number. However on 48 months website it still says " transfer in progress" ive done everthing correctly. I dont want to be linked to any other link, i want to know if its going to be worked out by 48 months.
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3 REPLIES 3

dalyer
The Legend
The Legend

‎06-02-2014 11:23 AM - edited ‎06-02-2014 11:30 AM

When did you request the number port?

If it was more than 2 porting business hours ago then you will need to log a support query to ask 48 support about this.

I know you didn't want any links but I'm afraid I have to here:

 

How to get help

How do I keep my old number?

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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naoise00
Newcomer

‎06-02-2014 10:11 PM

That is happening me too. I don't know how to fix it. Someone please help!
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dalyer
The Legend
The Legend
In response to naoise00

‎06-02-2014 10:45 PM

You'll probably have to log a suppor request as I suggested above.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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