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Note 4 stuck on edge data

da_costa
Newcomer
I received a note 4 a Christmas present. The phone was bought from Vodafone and was locked. I got the phone unlocked on unlocked. Calls and texts work perfectly but I'm restricted to edge data.

The model number of the phone is SC-NA10 and appears to have the correct frequencies for 3g on O2 but I may be mistaken. Apn settings are correct and I had 3g coverage before on an older people in the areas I've test the phone

Is there any thing I can do to get 3g?
Thanks in advance
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

Are you sure that your internet/APN settings are correct?

See here for ways to configure them properly:

 

http://community.48months.ie/t5/Need-Help/internet-on-my-phone/m-p/31369#M10212

 

Are you sure that you're connecting to 48 3G and not 48 2G?

Do a manual scan to ensure that you see 48 3G and connect to that.

Are you sure that your phone isn't configured to only use 2G networks?

Usually there's a setting under System settings > Mobile networks etc that controls this.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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3 REPLIES 3

dalyer
The Legend
The Legend

Are you sure that your internet/APN settings are correct?

See here for ways to configure them properly:

 

http://community.48months.ie/t5/Need-Help/internet-on-my-phone/m-p/31369#M10212

 

Are you sure that you're connecting to 48 3G and not 48 2G?

Do a manual scan to ensure that you see 48 3G and connect to that.

Are you sure that your phone isn't configured to only use 2G networks?

Usually there's a setting under System settings > Mobile networks etc that controls this.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

da_costa
Newcomer
Settings were correct

I did the scan and it just showed 48 (not followed by 3g or 2g) and selected that and It worked thanks didn't think it'd be that simple


dalyer
The Legend
The Legend
Glad you got it sorted.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.