48 Community

maggie546 · ‎30-01-2015

My calls, txts and internet arent working??

dalyer · ‎30-01-2015

Did they ever work?

If so when did it stop working?

What does your online account say about your current membership status and allowance balances?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

maggie546 · ‎30-01-2015

Yes they were working up until an hour ago, I have unlimited calls and texts and 1 GB of internet left so there shouldnt be a problem

dalyer · ‎30-01-2015

What's your membership expiry date?

Are you getting a signal/connection to the network at all?

Do you see 48 when you manually scan for networks?

Can you receive calls/tests?

Did you try powering the phone off and on again?

Did anything change on the phone - e.g. software update, changes to settings etc.?

Any chance you breached the fair usage limits and got barred for the remainder of your current membership month?

Probably best to log a support query to ask 48 support to look into this for you:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Package not working