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Phone constantly drops calls

maddladd
Newcomer

Hi,

 

I've been with 48 since last September- the network constantly drops calls- sometimes 2/3 times a day and 2/3 times a day I will have to enter my sim pin as if it has been turned on and off- any advice?- this is a constant prioblem so much so I'm thinking of leaving 48- I also never have 3g coverage band it's not the phone as another sim works fine.- 

Thanks in advance

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

I've never had this problem myself.

Which PIN do you have to enter? SIM PIN[1]?

Might be a problem with the SIM?

Maybe contact support

 

How to get help

 

and/or get a new SIM to switch over to and see if that helps.

 

Improvements to registering and changing your SIM

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

I've never had this problem myself.

Which PIN do you have to enter? SIM PIN[1]?

Might be a problem with the SIM?

Maybe contact support

 

How to get help

 

and/or get a new SIM to switch over to and see if that helps.

 

Improvements to registering and changing your SIM

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.