cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Receiving calls while roaming

Anon
Not applicable
I'm currently on holidays in Belgium, I've purchased the roaming calls add-on and I have minutes left yet I can't receive calls, it tells me that I don't have enough credit to receive the call though calls are supposed to be free while I have the add on.
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

I presume you have an active membership too at the moment? If so then that sounds wrong. You should be able to receive calls for free while the EU roaming calls add-on is active. Guess you'll have to log a support query to ask 48 what the story is?

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

I presume you have an active membership too at the moment? If so then that sounds wrong. You should be able to receive calls for free while the EU roaming calls add-on is active. Guess you'll have to log a support query to ask 48 what the story is?

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.