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Returned to Ireland, phone says 'No Service'

Anon
Posts: 0
‎04-07-2016 07:47 AM
Hi there, I just returned to Ireland (been away since January) and my 48 connection doesn't seem to work anymore. It just says 'no service' in the menu bar. I'm using an iPhone SE on iOS 9.3.2.

I am using the same sim as always, I have a full Mitch balance. I have tried resetting network settings on my phone and restarting the phone, but it doesn't want to join the 48 network. If I do a manual network search in settings, it sees the 48 network, but won't join it.

My girlfriends service still works.

Any help please let me know as I am back for a wedding and need the phone to work!

Cheers, Aidan
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Re: Returned to Ireland, phone says 'No Service'

The Legend
Posts: 13,736
‎04-07-2016 11:03 AM

Sounds like the usual iPhone roaming issue affecting those roaming abroad or when they return home.

See here:

 

iPhone abroad issue

 

Blame Apple for the stupid way that they do things that causes this issue.

Doesn't happen with any other phone that I know of - just iPhones.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: Returned to Ireland, phone says 'No Service'

The Legend
Posts: 13,736
‎04-07-2016 11:03 AM

Sounds like the usual iPhone roaming issue affecting those roaming abroad or when they return home.

See here:

 

iPhone abroad issue

 

Blame Apple for the stupid way that they do things that causes this issue.

Doesn't happen with any other phone that I know of - just iPhones.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Returned to Ireland, phone says 'No Service'

Anon
Posts: 0
‎04-07-2016 11:14 AM
That did the trick thanks.
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Re: Returned to Ireland, phone says 'No Service'

The Legend
Posts: 13,736
‎04-07-2016 12:31 PM

Glad it helped.

It's unfortunate that iPhones have so many problems due to the way that Apple insist on doing things...



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Returned to Ireland, phone says 'No Service'

Average Joe
Posts: 1
‎26-04-2017 11:10 PM

Ok , so it's an iPhone issue but how do you fix it?

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Re: Returned to Ireland, phone says 'No Service'

The Legend
Posts: 13,736
‎26-04-2017 11:12 PM

Did you read the link that I posted above?

 

iPhone abroad issue

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Returned to Ireland, phone says 'No Service'

The Legend
Posts: 13,736
‎27-04-2017 07:28 AM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Returned to Ireland, phone says 'No Service'

Average Joe
Posts: 2
‎04-08-2018 07:30 AM
Hi there,

Just returned home from holidays and my phone can't connect to the network. I read about iPhone issues like this but mines a S6. I have reset APN, data roaming is on, taken out SIM and battery, tried connection to other networks and it is still the same. I've 3 signal bars but no data symbol. When I call any number, it says "not registered on network". When I try manually connecting to 48 network, it says "unable to connect. Try later".

Any help would be greatly appreciated.
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Re: Returned to Ireland, phone says 'No Service'

The Legend
Posts: 13,736
‎04-08-2018 11:42 AM
I reckon you'll need to contact 48 support about this.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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