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Spam sms GSpiderweb

ipjr
Newcomer

Hi, 

I am recieveing spam sms. It does not come from a number but from somethng called " GSpiderweb " 

There is no option in the message to unsubscribe from these.

 

Can you tell me how to block these messages?

 

Thanks

5 REPLIES 5

dalyer
The Legend
The Legend

You'll have to get onto the service provider whoever they are and ask them to stop sending such texts.

These links might also be of relevance:

 

https://www.dataprotection.ie/docs/Guide_to_dealing_with_Unsolicited_SMS_messages/406.htm

https://www.digitalrights.ie/dealing-with-sms-spam/

http://www.citizensinformation.ie/en/consumer_affairs/telecommunications_and_postal_services/dealing...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Hi, 

I contacted the sender, but they are still sending these messages. 

Can you block them in any way? 

How can someone send an SMS as a name but no number? 

 

Thanks

dalyer
The Legend
The Legend

There are various ways to send SMS messages while hiding the originator number.
If you have asked them to stop but they are still sending them then you should contact ComReg for advice.

 

https://www.comreg.ie

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @ipjr?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.