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Sudden loss of any service - roaming in UK

Average Joe
Posts: 1
‎19-02-2015 03:27 PM

Hi guys,


I've been in London for the last week and a half. Since I got here until this morning, I've had no problems with it whatsoever, but since this morning, I've had no service at all. Here's what I've tried to solve the problem so far.


  • Restarting my phone. Numerous times over the last few hours
  • Can't automatically connect to a network, tried manually connecting to all available ones, but can't register
  • Took my sim out and put it in another (unlocked) phone, still have no service
  • Tried adding local UK networks manually to the preferred list using their Network IDs, but that didn't add properly
  • Tried a different sim card in my phone (which worked) to make sure the phone wasn't at fault


Can anyone think of anything else to try? I'm losing my wits here, as I need my phone for work.


Thanks in advance,



Re: Sudden loss of any service - roaming in UK

The Legend
Posts: 14,604
‎19-02-2015 06:24 PM

Is it an iPhone?

If so does this help?


Is your membership still valid/active?


If all else fails contact 48 support for assistance:


Hope this helps.

I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

If you haven't already registered, now is a good time to do so. Register now >>
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