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Topped up abroad, Internet or texts won't work..

Average Joe
Posts: 2
‎06-08-2017 08:37 AM
Phone says I have signal and H+ but yet internet won't work at all and texts won't send. I topped up yesterday with the mitch membership. I am in Europe and I have data roaming on.
Posted from Samsung SM-A310F
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Re: Topped up abroad, Internet or texts won't work..

[ Edited ]
The Legend
Posts: 14,105
‎06-08-2017 11:16 AM

EU roaming only works on Guido membership since June 13th this year.

See here

 

https://community.48months.ie/t5/Most-Popular-Questions/Going-away-Using-48-when-roaming/m-p/44774#M...


It won't work on any other membership.
The only thing that will work for you is wifi when you're near a wifi hotspot.

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: Topped up abroad, Internet or texts won't work..

[ Edited ]
The Legend
Posts: 14,105
‎06-08-2017 11:16 AM

EU roaming only works on Guido membership since June 13th this year.

See here

 

https://community.48months.ie/t5/Most-Popular-Questions/Going-away-Using-48-when-roaming/m-p/44774#M...


It won't work on any other membership.
The only thing that will work for you is wifi when you're near a wifi hotspot.

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Topped up abroad, Internet or texts won't work..

The Legend
Posts: 14,105
‎07-08-2017 02:56 AM
Did that help at all @megzer?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Topped up abroad, Internet or texts won't work..

Average Joe
Posts: 2
‎07-08-2017 12:00 PM
Yes thank you!
Posted from Samsung SM-A310F
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Re: Topped up abroad, Internet or texts won't work..

The Legend
Posts: 14,105
‎07-08-2017 12:24 PM

Glad it helped.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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