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Re: No service abroad

The Legend
Posts: 14,107
‎01-10-2015 12:31 AM
It's the usual iPhone roaming problem - which is not unique to 48.
See here:

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862/jump-to/first-...

As it says you may have to be persistent and try many times before this works.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
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Re: No service abroad

The Legend
Posts: 14,107
‎01-10-2015 09:00 AM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Abroad!

Anon
Posts: 0
‎29-01-2016 02:38 PM
I have the same problem on a Samsung galaxy please help
Posted from Samsung SM-G920F
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Re: Abroad!

The Legend
Posts: 14,107
‎29-01-2016 02:43 PM
You mean that you're abroad but can't get a network connection?
Do you see any networks when you scan manually?
What happens when you try to connect to one of them?
Any errors?
Do you have roaming and data roaming enabled?

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
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Re: Abroad!

The Legend
Posts: 14,107
‎30-01-2016 10:44 AM
Any update?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
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Sim refreshing while abroad.

Hot Rod
Posts: 8
‎06-03-2016 08:20 PM
Hi,
Last time I was abroad my phone I had no coverage and kept saying sim refreshing.. I was within the EU and had EU roaming add-ons and everything but it still refused to detect any network.
Please help, I'm leaving the country again Wednesday and need to be able to use my phone to text!
Thanks
Posted from Samsung GT-I8190
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Re: Sim refreshing while abroad.

The Legend
Posts: 14,107
‎07-03-2016 09:22 AM

Is it an iPhone?

If so see here:

 

iPhone abroad issue

 

If not then please clarify what phone it is.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Sim refreshing while abroad.

The Legend
Posts: 14,107
‎07-03-2016 10:56 AM

Ah - just noticed that you seem to be using a Samsung Galaxy phone?

If that's the case then this is a common problem with those phones (just Google it!) but I have never found a guaranteed solution.

See here for example:

 

http://community.48months.ie/t5/Need-Help/refreshing-sim-not-Registered/td-p/38579

http://community.48months.ie/t5/Need-Help/Sim-not-working/td-p/33382

http://community.48months.ie/t5/Need-Help/Refreshing-sim-data/td-p/37444

http://community.48months.ie/t5/Need-Help/network-problem/td-p/34965

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Sim refreshing while abroad.

The Legend
Posts: 14,107
‎07-03-2016 06:20 PM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Sim refreshing while abroad.

Hot Rod
Posts: 8
‎08-03-2016 08:41 PM
Ah really - Does that mean my phone is just **bleep** then Smiley Sad

Should I try to connect manually to the likes of 02 or something while out of the country if it doesn't connect automatically ?
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