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Re: No service abroad

The Legend
Posts: 14,107
‎24-05-2016 08:15 AM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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No service abroad

Anon
Posts: 0
‎14-06-2016 09:37 AM
I arrived in Germany yesterday and I still haven't got any service. I have an iPhone5, I've already searched manually and nothing's coming up.
Posted from Apple iPhone
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Re: No service abroad

The Legend
Posts: 14,107
‎14-06-2016 09:59 AM

Most likely the usual iPhone roaming problem due to the stupid way that Apple manage this.

You need to read this and you may need to try it several times before it works:

 

iPhone abroad issue

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No service abroad

The Legend
Posts: 14,107
‎14-06-2016 11:07 PM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No service abroad

Anon
Posts: 0
‎15-06-2016 03:04 PM

Nope afraid not! I'll keep trying it though , thanks

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Re: No service abroad

The Legend
Posts: 14,107
‎15-06-2016 03:11 PM

It can take many attempts before it works.

It may help to toggle aitplane mode on and then off and then quickly try it as it may just "catch" the network signal more easily/reliably that way.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No service abroad

Anon
Posts: 0
‎15-06-2016 03:12 PM
ok working now, thanks!
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Re: No service abroad

The Legend
Posts: 14,107
‎15-06-2016 03:16 PM

Great - glad you got it sorted.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No service abroad

Average Joe
Posts: 4
‎13-07-2016 12:55 AM
Yep sorted
Posted from Apple iPhone
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Re: Going abroad.

Anon
Posts: 0
‎13-10-2016 12:55 PM
Hi can I use my google maps when visiting the uk
Posted from Apple iPhone
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