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Unauthorised direct debits

Average Joe
Posts: 2
My banking 365 account shows that 2 amounts of €15 each were paid to you today - 14th of Nov.

I did not authorise this. Please explain asap.

Sincerely
Eugene
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Re: Unauthorised direct debits

Average Joe
Posts: 2
 
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Re: Unauthorised direct debits

The Legend
Posts: 13,008
Are you sure you didn't buy a Mitch membership (or two)?
Or maybe one via auto membership renewal?
If you think that the charges are in error then you need to contact 48 support and get them to look into it for you.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Unauthorised direct debits

The Legend
Posts: 13,008
What does your My 48 account page say about your current membership and any "next" membership(s)?
What does your My History page say about recent purchases?

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Unauthorised direct debits

The Legend
Posts: 13,008

Any update @bobbypinkest?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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