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You've got money!

davidlennon49
Newcomer

hi i just bought 10euro credit from my local shop i entered the code it then said i had 10 euro i text guido but its now sayin i have no credit can u help me please

1 REPLY 1

dalyer
The Legend
The Legend

Did the topup process go OK? No errors?

Dial *100# and hit send/call - what does that return.

What does your online account say about your membership status and history of purchases/topups etc.?

 

https://www.48months.ie/my-48

https://www.48months.ie/my-48/my-history

 

A few other people seem to be reporting problems with topping up/purchasing membership so I wonder if there is something more to this that the individual cases?

You might need to contact 48 support about this but they're only there for another hour and a half tonight:

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.