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dont know what to do

Anon
Posts: 0
‎20-04-2014 12:20 PM

Hi elaine,

There's been a problem moving your number. You'll need to check you've selected the right account type.

For example, have you put in 'prepay unregistered' where it's meant to be 'prepay registered'? If so, you can go back and enter the correct details on the move your number page

And if it isn't this, contact us here & we'll sort you out.

tried to move my number it wont let me move it
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Accepted Solutions

Re: dont know what to do

The Legend
Posts: 13,935
‎20-04-2014 02:40 PM

Did you try what the message above says?

If so and you still can't get it moved then you'll need to contact 48 support to see if they can help you out:

 

How to get help

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: dont know what to do

The Legend
Posts: 13,935
‎20-04-2014 02:40 PM

Did you try what the message above says?

If so and you still can't get it moved then you'll need to contact 48 support to see if they can help you out:

 

How to get help

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
1 Like

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