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internet not working

ais11ais
Newcomer

‎29-10-2015 09:04 PM

So I have all my settings in for my internet. I have a Samsung galaxy core prime. The H symbol is coming up on my screen yet the I term at is not working. I had it working before and has only stopped working since I topped up 2 days ago.
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2 REPLIES 2

dalyer
The Legend
The Legend

‎29-10-2015 11:10 PM

Are you absolutely sure that your settings are all correct?

Check them against the instructions here:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

When data access stopped working had anything changed on your phone - e.g. software update, settings changes etc.?

You seem to be using a Samsung Galaxy so note that these phones for some reason seem to spontaneously lose their settings from time to time for no obvious reason.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎30-10-2015 09:58 AM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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