48 Community

Anon · ‎01-09-2013

help !!! i logged into my account only to find my mobile number has changed to a totally different number. i put credit into my account but it has not gone to my phone, but went to the differnt number that was registered to my account, how the hell can i have a different number registered on my account??

dalyer · ‎02-09-2013

That sounds very odd if you are definitely logging into your own account and not somehow logging into somebody else's account (e.g. browser has cached somebody else's login details). Best to log a support query ASAP and get 48 to investigate:

http://help.48months.ie/requests/new

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎02-09-2013

That sounds very odd if you are definitely logging into your own account and not somehow logging into somebody else's account (e.g. browser has cached somebody else's login details). Best to log a support query ASAP and get 48 to investigate:

http://help.48months.ie/requests/new

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

my number has changed on my account