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problem moving number and not sure if sim is registered help please

rosiebrill
Newcomer

hi when i was trying to move my number over i accidentally put prepay phone type in instead of bill pay and i dont know how to change it ... also im not sure if my sim is registered correctly or not thanks a mill 🙂

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

That may delay the porting process.

You'll almost certainly need to contact 48 support about this.

This key post explains how to log a support request.

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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3 REPLIES 3

dalyer
The Legend
The Legend

That may delay the porting process.

You'll almost certainly need to contact 48 support about this.

This key post explains how to log a support request.

 

How to get help

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

rosiebrill
Newcomer
Hi aw thanks very much i got sorted 🙂

Glad to hear you got it sorted.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.