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signal wont work please help!!!

shannon_nugent
Newcomer

‎24-01-2015 09:45 PM

I need help mu signal on my phone isn't working right, it keeps just randomly turning off, I have to keep turning on and off airplane mode, my signal with 48 has always worked everywhere but now it won't, what do I do? I've turned off and on my phone many times too
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dalyer
The Legend
The Legend

‎24-01-2015 11:52 PM - edited ‎24-01-2015 11:53 PM

Has anything changed on your phone recently? E.g. software update, changes to settings?

Can you try your SIM in another unlocked phone to see what happens there?

Are you in an area of poor coverage that you were not in before?

Do you know anybody else in the same area on 48 (or maybe Tesco, Lycamobile, O2) to see how they fare?

If necessary log a support query to ask 48 support for assistance:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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