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stolen phone

Anon
Not applicable

My phone was stolen yesterday. i need it blocked and a new sim but i wanna keep my phone number. ccan anyone help.

 

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend
See here

http://community.48months.ie/t5/Most-Popular-Questions/All-you-need-to-know-about-SIMs/m-p/15523#U15...

Order a replacement sim and choose the option to block the missing one and the replacement will be linked to your existing account/number/membership.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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4 REPLIES 4

dalyer
The Legend
The Legend
See here

http://community.48months.ie/t5/Most-Popular-Questions/All-you-need-to-know-about-SIMs/m-p/15523#U15...

Order a replacement sim and choose the option to block the missing one and the replacement will be linked to your existing account/number/membership.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Hi I lost my phone and my insurance company is looking for proof that the phone is blacklisted. How do I do that

You'll probably need to contact 48 support but I don't know if/how 48 blacklist stolen phones:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.