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top up cant make call or texts

Anon
Not applicable
1 REPLY 1

dalyer
The Legend
The Legend

Your query is not that clear.

 

Are you new to 48 or did calls and texts work before?

 

What does your online account say about your membership type/status, expiry date and mobile/landline calls, text, data and cash credit balances?

 

If you had a previous membership then when did it expire? 

 

Did you top up your credit balance but forgot to purchase membership?

 

http://community.48months.ie/t5/Most-Popular-Questions/How-do-I-top-up-Overview-of-the-top-up-paymen...

 

http://community.48months.ie/t5/Most-Popular-Questions/What-is-the-difference-between-membership-and... 

 

If necessary log a support query to get 48 to help with this issue:

 

http://help.48months.ie/requests/new

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.