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tryin to set up new sim

Anon
Not applicable
I registered my new sim but everytime I put it in the phone and put in the pin it keeps askin me for a "network merp code" or suim like that , &it won't recognise my sim until I do :/, what shud I do ?:/ I'm confused..
5 REPLIES 5

Anon
Not applicable

Hey Katie, 

This seems to be a technical issue as i've never heard of a network merp code... derp! 

Raise a ticket over at the website and i'm sure this'll be resolved easily! 

-Paddy.

Anon
Not applicable
go here to raise a new ticket! Just add a link to this thread in the ticket so the tech support will know what your problem is!

http://www.48months.ie/help/ask-agent

Anon
Not applicable
Well it wanted some code I think that's wa it was called not sure , it wants a code anyway?,& sorry wa do u mean raise a ticket over the website:/?

Anon
Not applicable

Go to this link to get help from somebody who can fix this for you 🙂 

 

http://www.48months.ie/help/ask-agent

I presume that the message was "network MEP code" which is a Blackberry's way of telling you that the handset is locked to another operator. You will need to get the handset unlocked for use on 48. You probably need to talk to your current/old operator to get this done. There may also be unofficial (and some free) ways of getting it unlocked but usually getting a handset unlocked officially is better if possible. Google more info using terms like "Blackberry" "network MEP code" and "free unlock".

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.