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want to block old 48 sim and keep number to new 48 sim HELP

mightymouse123
Newcomer

hi  am hoping someone either here or the 48 team can help

 

i have an old 48 sim which i didnt register myself and i cant cancel it, as this sim is faulty at the moment i ordered a new sim which i registerd myself   i need to keep the old number    how do i transfer the old number to my new sim

 

thanks in asvance

1 REPLY 1

dalyer
The Legend
The Legend

Not really sure I understand but if you need a replacement SIM that will be linked to your existing account, number, membership etc. then you can get one. There are two ways - one that disables your existing SIM immediately and one that does not. See here:

 

Need to swap your SIM?

All you need to know about SIMs

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.