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why sim wont work

Anon
Posts: 0
‎10-05-2015 04:07 PM

I bought a new phone and my sim card wont work in it  how do i fix

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Re: why sim wont work

The Legend
Posts: 14,433
‎11-05-2015 11:22 PM

Was the SIM working for you before in another phone?

What exactly happens when you try the SIM in your phone?

Any error messages?

Is the new phone unlocked for use on any network?

If not then you'll need to get it unlocked first.

Where did you buy the phone?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: why sim wont work

The Legend
Posts: 14,433
‎13-05-2015 12:13 PM

Any update?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: why sim wont work

Average Joe
Posts: 1
‎01-02-2019 05:27 PM
How do I unlock my sim
Posted from Apple iPhone
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Re: why sim wont work

The Legend
Posts: 14,433
‎01-02-2019 05:31 PM
You mean you entered the wrong PIN too many times and need your PUK to unlock it?
If so see here

https://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/td-p/35067

You can also switch off SIM PIN locking if you don't want it.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: why sim wont work

The Legend
Posts: 14,433
‎01-02-2019 09:36 PM

Did that help at all @rayogorman ?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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