Showing results for 
Search instead for 
Do you mean 
Reply
Accepted Solution

48 App not working

Hot Rod
Posts: 6
‎31-01-2018 06:17 PM
Is anyone having a problem using the app? When I open it it directs me to chrome to the community website and I can't use the app at all?
Posted from Samsung SM-G920F
Reply
0 Likes

Accepted Solutions

Re: 48 App not working

Community Manager
Posts: 102
‎02-02-2018 03:05 PM
Hi everyone, the app is back to normal now, thanks! Smiley Happy

View solution in context

Reply
0 Likes

All Replies
Highlighted

Re: 48 App not working

Average Joe
Posts: 1
‎31-01-2018 06:38 PM
Having the same issue
Posted from Generic Android 2.0
Reply
1 Like

Re: 48 App not working

The Legend
Posts: 13,736
‎31-01-2018 08:04 PM
Yes, same here.
You'll have to contact 48 support about this.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: 48 App not working

The Legend
Posts: 13,736
‎31-01-2018 08:08 PM
Actually I've reported it to 48 support and will post back if/when I hear anything.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: 48 App not working

Hot Rod
Posts: 8
‎31-01-2018 11:03 PM
Yes,same here,very annoying
Posted from Generic Android 2.0
Reply
0 Likes

Re: 48 App not working

The Legend
Posts: 13,736
‎31-01-2018 11:13 PM

Haven't heard anything back from support yet so I guess that I logged the issue too late for today's shift and won't hear anything until tomorrow.

I'll post back when I do.

Bear in mind that you should be able to do everything that you normally do using the app on the website.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: 48 App not working

Community Manager
Posts: 102
‎01-02-2018 09:27 AM
Morning all, we're getting this checked out and will post back here as soon as we have an update
Reply
1 Like

Re: 48 App not working

Community Manager
Posts: 102
‎02-02-2018 03:05 PM
Hi everyone, the app is back to normal now, thanks! Smiley Happy
Reply
0 Likes

Re: 48 App not working

The Legend
Posts: 13,736
‎02-02-2018 04:16 PM

Thanks Sheena.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: 48 App not working

The Legend
Posts: 13,736
‎02-02-2018 06:38 PM

Actually it's still not working for me - still redirects to the website.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Top Discussions
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community