Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't make calls - says no credit/minutes

VeronikaS5059
Newcomer

‎13-12-2023 09:48 PM - last edited on ‎13-12-2023 10:36 PM by The Legend

Hi guys,
I have the plan and it says i have unlimited calls but when I try to call anyone i get an automated message saying that I dont have any credit or minutes. I am able to receive calls and messages and my data works fine but i just cant make calls through my phone number. Does anyone else have this problem? Is there a solution to this?

0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

‎13-12-2023 10:30 PM

Are these calls to Irish landline or mobile numbers?

Those (and calls to Northern Ireland landlines dialled with the 048 prefix) are covered by membership plan and add-on call minutes.

Other calls need cash credit on your account to pay for them.

You might need to contact 48 support for assistance.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes