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Can't text to vodaphone uk

afromayr
Newcomer
I a long time member but in the last three mouths I can't text vodaphone in. The uk I can call but can't text
Any feedback?
5 REPLIES 5

dalyer
The Legend
The Legend
You need cash credit to make international calls and send international texts but I guess you know that already?
Presumably you had cash credit on your account when successfully making calls to the UK?
What happens when you try to text?
Any error messages?
Did it fail when texting any UK number or just specific ones?
Were you ever able to successfully text a number that no longer works?
If so then you may need to contact 48 support.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Any update @afromayr?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

afromayr
Newcomer
I have call credit and can text other uk numbers. The number I can't reach is a long time contact . This problem only started around the time 48 gave us extra data.

dalyer
The Legend
The Legend
Ok you'll have to contact 48 support so.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Were 48 support able to help at all @afromayr?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.