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Cannot download photos sent to me via text

wonder123
Newcomer

Hi, I have a Samsung GT-S7580 phone. I know it's not the most modern of phones! I have been sent a text message containing photos. i I have selected the download option on the text but it isn't downloading photo.. it has been saying 'Downloading' for several hours! Any advice for me? Many thanks.

2 REPLIES 2

dalyer
The Legend
The Legend
Text messages with pictures are most likely MMS multimedia messages.
To download these your internet/MMS APN settings need to be configured correctly.
See here:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

You also need a data allowance to allow you to download MMS pictures.

If you want to send MMS/picture messages then you also need cash credit to pay for them (30c per MMS).

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @wonder123?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.