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Credit

Average Joe
Posts: 2
‎13-11-2017 06:04 PM
This morning I added €15 credit to my account, the money was taken out of my bank account but I did not receive any credit. Please help
Posted from HTC Desire 825
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Re: Credit

The Legend
Posts: 13,522
‎13-11-2017 07:00 PM
What exactly did you buy?
Cash credit topup or a €15 membership?
When you buy a membership the money goes to pay for that and does not appear as cash credit on your account.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Credit

The Legend
Posts: 13,522
‎13-11-2017 10:06 PM
Any update @lauren_hall01?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Credit

Average Joe
Posts: 2
‎13-11-2017 10:08 PM
all sorted now, thank you!
Posted from HTC Desire 825
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Re: Credit

The Legend
Posts: 13,522
‎13-11-2017 10:18 PM
What was the problem @lauren_hall01?
It may help others in the same situation.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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