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European texting

user1992
Newcomer
Arrived in Barcelona and my phone is able to receive messages but not send them? I'm on the Don plan and have credit in my phone? Kind regards Sarah
4 REPLIES 4

dalyer
The Legend
The Legend

EU roaming only works if you have a Guido membership since 13th June:

 

EU Roaming Update

 

Are you sure that you're receiving SMS texts and not messages over some other channel (e.g. iPhone iMessage, wifi etc.)?

 

Hope this helps.

 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @user1992?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

user1992
Newcomer
No definitely getting through sms system

Very odd because with Don membership you should have no EU roaming connection at all under the new rules.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.