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Getting signal abroad

Average Joe
Posts: 1
‎17-04-2017 10:49 AM
I'm currently abroad in Croatia and I have no phone signal. I have checked my settings, topped up my credit and turned my phone on and off but still nothing. I need contact with home. What is the problem?
Posted from Apple iPhone
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Re: Getting signal abroad

The Legend
Posts: 13,294
‎17-04-2017 11:19 AM

You seem to be using an iPhone?

If so then it's almost certainly this issue due to the stupid way that Apple do things:

 

iPhone abroad issue

 

This problem hits many iPhone users who try to roam abroad.

You may need to try that setting several times before it works.

It may help to toggle airplane mode on and then off again and then quicly try to "catch" the local network so that you can make the configuration change.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Getting signal abroad

The Legend
Posts: 13,294
‎17-04-2017 04:38 PM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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