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Going on hoilfays

Average Joe
Posts: 1
‎17-03-2018 10:52 AM
I am going to Australia will my phone work while I am there
Thanks
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Re: Going on hoilfays

The Legend
Posts: 13,736
‎17-03-2018 03:33 PM
Calls and texts will work but data will not.
You need an active membership and also cash credit to pay for outgoing/incoming calls and outgoing texts.
See here

http://www.48months.ie/membership-plans/going-abroad

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Going on hoilfays

The Legend
Posts: 13,736
‎17-03-2018 06:03 PM

Did that help at all @caral?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Going on hoilfays

Average Joe
Posts: 1
‎11-04-2018 04:19 PM

Have come to Spain on holidays and have no service, why

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Re: Going on hoilfays

The Legend
Posts: 13,736
‎11-04-2018 04:24 PM

Do you have a Guido membership?
If not then that's the reason.

EU roaming calls/texts/data only work on Guido and not on any other membership.

If you do have a Guido membership do you have any network connection at all?

What make and model of phone do you have?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Going on hoilfays

The Legend
Posts: 13,736
‎11-04-2018 08:55 PM

Any update @peadarphelo?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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