Have paid for set up but phone not working

[FrancisN2248]

Have paid for set up but phone not working I can’t make or receive calls

[FrancisN2248]

Help please

[dalyer]

Did you successfully activate your SIM?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Is your phone unlocked for use on any network?

• https://48.ie/unlock-your-phone

Can you get a connection to the 48 network?

If you do a manual search for networks can you see and connect to 48?

Do you have an active membership listed on your My48 account Dashboard?

• https://48.ie/my48

What does your Transactions page say about recent payments?

• https://48.ie/my48/transactions

Can you send/receive texts and use data?

What happens when you try to make a call?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com