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Average Joe
Posts: 3
Accepted Solution

I need a new micro sim

I have changed my phone to a Samsung S5 and need a micro sim card. I can't see how to order this. 

On the website there is only a way to order a Trio Sim

 

The Legend
Posts: 11,022

Re: I need a new micro sim

[ Edited ]

A trio SIM is a nano SIM inside a micro SIM holder inside a mini SIM holder.

You order a trio SIM and you pop out the micro SIM from that.

 

Need a new SIM?

  

Hope this helps.



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The Legend
Posts: 11,022
Solution
Accepted by topic author hooley
‎25-09-2016 01:11 AM

Re: I need a new micro sim

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Posted from Xiaomi Note 3
Average Joe
Posts: 3

Re: I need a new micro sim

Would you know do you move your number to a nano sim and keep my number and membership please
Posted from Samsung SM-G900F
The Legend
Posts: 11,022

Re: I need a new micro sim

[ Edited ]

If you are using a mini or micro SIM right now and need a nano SIM then just order a replacement trio SIM and all of your details (number, membership, cash credit, account etc.) will carry over to it when you activate it.

A trio SIM is a mini SIM enclosing a micro SIM enclosing a nano SIM.

If you need a micro or nano SIM  then you just pop the required size out of the mini SIM.

See here:

 

All you need to know about SIMs 

 

Hope this helps.



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Average Joe
Posts: 3

Re: I need a new micro sim

Ahh i just ordered a sim card not a replacement. Thank you
Posted from Samsung SM-G900F
The Legend
Posts: 11,022

Re: I need a new micro sim

[ Edited ]

Just get the new SIM but when you get it don't activate it as a new SIM but contact 48 support and ask them to activate it as a replacement.

 

http://help.48months.ie/hc/en-us/requests/new

 

Hope this helps.



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Average Joe
Posts: 1

Re: I need a new micro sim

I need new micro sim as well. Thanks!

 

The Legend
Posts: 11,022

Re: I need a new micro sim

[ Edited ]

You need to order this yourself.

See here.

 

http://community.48months.ie/t5/Most-Popular-Questions/All-you-need-to-know-about-SIMs/td-p/15523

 

Note that a trio SIM is a combined nano/micro/mini SIM.

 

Hope this helps.



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Posted from Xiaomi Note 3
The Legend
Posts: 11,022

Re: I need a new micro sim

Did that help at all?



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Average Joe
Posts: 1

Re: I need a new micro sim

Hi guys need new nano sim card for my new phone sony xa  want to keep my number.tks rhonda 

The Legend
Posts: 11,022

Re: I need a new micro sim

You can order a replacement SIM here:

 

Change my SIM

 

Hope this helps.



If this answers your question then please mark your question as solved - see here.
The Legend
Posts: 11,022

Re: I need a new micro sim

Did that help at all?



If this answers your question then please mark your question as solved - see here.
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