Members

126,331

Posts

28,589

Reply
Average Joe
Posts: 1

Leaving 48

48 is a **bleep** network you have left me abroad with no way if contacting anyone or being contacted it's a disgrace and I hope you hang you head in shame if anyone using your network gets into problems all because you can't give a **bleep** about anyone using the network. You don't even have a proper customer service. So with this I'm leaving 48 but you have to release my phone number to another network. But please for my safety please release my sim.
Posted from Apple iPhone
The Legend
Posts: 11,306

Re: Leaving 48

If you want to move to another network then you just ask that network to port your number over from 48.
The is nothing for 48 to "release" with regard to the number or SIM.
If you're leaving then you will want to make sure that membership auto renewal is switched off to ensure that you don't pay for further memberships after leaving.

Hope this helps.


If this answers your question then please mark your question as solved - see here.
Posted from Xiaomi Redmi Note 3
The Legend
Posts: 11,306

Re: Leaving 48

[ Edited ]

By the way, if you had no service while abroad then the most likely reasons are

 

(a) you were not on a Guido membership (EU roaming only works on Guido since 13th June)

 

https://community.48months.ie/t5/Most-Popular-Questions/Going-away-Using-48-when-roaming/m-p/44774#M...

 

or

 

(b) you're using an iPhone (which seems to be the case?) and hit this issue due to the stupid way that Apple do things:

 

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862/jump-to/first-...

 

Hope this helps.



If this answers your question then please mark your question as solved - see here.
Posted from Xiaomi Redmi Note 3
Highlighted
The Legend
Posts: 11,306

Re: Leaving 48

Did that help at all @clarke606?


If this answers your question then please mark your question as solved - see here.
Posted from Xiaomi Redmi Note 3