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MMS problems

shaznay
Newcomer
Recently moved to 48months. All good except I cannot send MMS. Even when on wifi. I have searched for this and have tried to follow the instructions but it doesn't work.
Using Apple iPhone 5S with up to date iOS.
Tx.
2 REPLIES 2

dalyer
The Legend
The Legend

MMS messages will not send over wifi.

You need a carrier data connection.

Did you read this?

 

http://community.48months.ie/t5/Most-Popular-Questions/A-little-note-about-picture-messaging/td-p/80

 

Do you have a data allowance as part of your membership or data add-on?

Do you have your internet/APN settings configured correctly?

 

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...

 

Do you have cash credit to cover the cost of sending MMS messages (30c each)?

 

Are you sure that some stupid Apple thing like activation, iMessage etc isn't getting in the way here?

If you want to use Apple iMessage to send some or all text/picture messages then you may need to set that up separately.

Due to the stupid way that Apple do things things like iPhone, iMessage, Facetime etc activation may need cash credit to cover the cost of the UK SMS messages that these​ activation processes send in the background (25c each).

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @shaznay?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.