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MMS won't download on one plus 3

Average Joe
Posts: 3

I have  a one plus 3 running on Nougat when I am sent an MMS it asks me to download I press and 3 dots just keep flashing until it sayd message won't download. I can download anything else. I've made sure all the settings are correct as per the boards here, any suggestions?

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Re: MMS won't download on one plus 3

The Legend
Posts: 13,008

Are you sure that your internet and MMS APN settings are correct?

Follow the instructions here to ensure that they are

 

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...

 

Just because you can download stuff over a data internet connection doesn't mean that your MMS settings are correct.

 

Obviously you need a date allowance too.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: MMS won't download on one plus 3

The Legend
Posts: 13,008

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: MMS won't download on one plus 3

Average Joe
Posts: 3

No it didn't because as I said in my first post that I had followed the instructions on the site prior. I've just checked my phone again and the APN settings match the ones suggested.

 

Regards

 

James

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Re: MMS won't download on one plus 3

The Legend
Posts: 13,008

Please post screenshots of your APN settings.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: MMS won't download on one plus 3

The Legend
Posts: 13,008

Any update?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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