Showing results for 
Search instead for 
Do you mean 
Reply

Membership renewed but won't let me phone or text

Average Joe
Posts: 2
‎14-11-2018 10:29 AM
My membership renewed as normal yesterday but I'm being told I have no credit when I text, make calls or get onto internet. I have had 4 web chats & issue still not resolved. Any help? This is 2nd day now & loosing my patience, thanks
Posted from Samsung SM-G900A
Reply
0 Likes

Re: Membership renewed but won't let me phone or text

The Legend
Posts: 14,109
‎14-11-2018 10:58 AM

Lots of people are reporting the same thing lately.

Along with the fact that the app no longer works.

Unfortunately things seem to be a bit of a mess lately (for almost a week now).

All I can suggest is that you contact 48 support (again?) but I haven't seen anybody reporting success in getting them to sort things out for them so far unfortunately.

See the link in my signature below.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: Membership renewed but won't let me phone or text

The Legend
Posts: 14,109
‎14-11-2018 03:04 PM

 

See here @dub11mam

 

http://community.48months.ie/t5/Memberships/Membership/m-p/51187/highlight/true#M3012

 



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes
Highlighted

Re: Membership renewed but won't let me phone or text

Average Joe
Posts: 2
‎14-11-2018 09:07 PM

It’s working now. Didn’t do anything to my phone, it just kicked back in, thankfully. Hope it doesn’t happen again at next renewal.

Posted from Apple iPad
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community