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Message "Not registered on network"

Average Joe
Posts: 2
‎28-09-2018 12:13 PM
I'm with 48 a few years now. Yesterday I bought the Guido Membership but since then I've no network. I go to make a call and I keep getting the message "Not registered on network". Can anyone help? Im off on holidays on sunday...panic stations!
I'm using a Samsung Galaxy S6.
Posted from Samsung SM-G920F
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Re: Message "Not registered on network"

The Legend
Posts: 14,109
‎28-09-2018 12:46 PM

Switch the phone off, take the SIM out, gently clean the contacts, reinsert it, switch on and then do a manual search for networks.

Can you see and connect to 48?

If not what happens?

If necessary contact 48 support for more assistance - see the link in my signature below.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Message "Not registered on network"

Average Joe
Posts: 2
‎28-09-2018 01:07 PM
Hi Dalyer, I tried that but no luck. I tried connecting to 48 network as you said but got the message "Unable to connect. Try again later"
Posted from Samsung SM-G920F
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Re: Message "Not registered on network"

The Legend
Posts: 14,109
‎28-09-2018 01:14 PM

You'll probably have to contact 48 support so.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Message "Not registered on network"

The Legend
Posts: 14,109
‎29-09-2018 09:25 AM
Were 48 support able to help @toonguybri?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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