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Money taken from my account

Average Joe
Posts: 3
‎01-08-2017 07:17 PM
Money taken from my account from a text message from a Web address exclusive vouchers. Any idea how to redeem credit please
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Re: Money taken from my account

The Legend
Posts: 13,640
‎01-08-2017 08:01 PM
Was it a foreign number?
If so they cost 25c per SMS to text.
See here

http://www.48months.ie/membership-plans/international-calls

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Money taken from my account

Average Joe
Posts: 3
‎01-08-2017 08:04 PM
Not sure Dalyer. This is the message You received (1) new photo--message: http://exclusive-vouchers.com/c/d?i=1rHOxILkrd Funny thing is it came from a number 2137 but when I look for the source of 4 digit numbers on the net it doesn't come back with anything. Thanks for the post
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Re: Money taken from my account

The Legend
Posts: 13,640
‎01-08-2017 09:53 PM
Looks like a scam to me to be honest.
Ask 48 support for details of your recent texts - in particular to intentional numbers.
But I reckon that whatever happened you texted an international number and were charged for it.
I don't think that 48 owes you any refund but ask 48 support to be sure.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Money taken from my account

The Legend
Posts: 13,640
‎02-08-2017 08:51 AM
Did that help at all @quarryplayer?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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