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Need old number back

Average Joe
Posts: 3
‎13-09-2017 12:12 AM
My phone was robbed, how do I get my old number without talking to an agent?
Posted from Huawei CUN-L01
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Re: Need old number back

The Legend
Posts: 13,856
‎13-09-2017 01:17 AM

Order a replacement SIM here

 

https://www.48months.ie/my-48/change-my-sim

 

Choose the "block" option.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Need old number back

Average Joe
Posts: 3
‎13-09-2017 05:09 AM
My phone was stolen so cant get code to keep my old number for my new sim. Can anyone help me get my number back.
Posted from Huawei CUN-L01
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Re: Need old number back

Average Joe
Posts: 3
‎13-09-2017 05:18 AM
No like I got a new 48 sim that isnt activated and want to keep my old number but my phone was stolen so I can't get the code to transfer my old number to my new sim
Posted from Huawei CUN-L01
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Re: Need old number back

The Legend
Posts: 13,856
‎13-09-2017 07:17 AM
You should have ordered a replacement SIM in that case.
But if you have a brand new SIM then to activate it as a replacement you will have to contact 48 support online.
If you activate it normally it will not be linked to your existing account, number, membership etc.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Need old number back

The Legend
Posts: 13,856
‎13-09-2017 07:18 AM
No need to post again about the same issue

http://community.48months.ie/t5/Phones/Need-old-number-back/m-p/47205#M1544


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Need old number back

The Legend
Posts: 13,856
‎13-09-2017 12:36 PM

Did that help at all @gerry_3?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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