48 Community

library1 · ‎08-05-2017

Hi, I bought a new sim free phone and put my old sim card in it but it won't allow me to phone or text. The message says, No Sim or Sim Error. Can anyone help me please. Thanks

dalyer · ‎09-05-2017

If your SIM is a nano then it'll be too small to fit into the new phone and the size difference would be obvious.

What make and model of phone were you using before?

Did you try the other suggestions that I made above?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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dalyer · ‎12-05-2017

Really glad you got sorted in the end! 🙂

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

New phone and can't text or phone