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New sim

Average Joe
Posts: 4
I got a smaller sim for a new phone and the sim will not activate three hours after I entered the activation code. Nothing just says there is no sim inserted. What do I do?
Posted from HTC Desire 530
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Re: New sim

The Legend
Posts: 12,804

Are you sure that the phone is unlocked for use on any network?

If so then you probably need to contact 48 support for assistance.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: New sim

Average Joe
Posts: 4
How do I check if the phone is unlocked?
Posted from HTC Desire 530
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Re: New sim

The Legend
Posts: 12,804
Ask the seller?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: New sim

Average Joe
Posts: 4
How do I contact 48 support as nothing seems to be working
Posted from HTC Desire 530
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Re: New sim

The Legend
Posts: 12,804

Option 3 here or use the online chat facility to talk to support

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: New sim

The Legend
Posts: 12,804

Did that help at all @yellowellen?

Were support able to resolve the issue for you?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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