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New sim

yellowellen
Newcomer
I got a smaller sim for a new phone and the sim will not activate three hours after I entered the activation code. Nothing just says there is no sim inserted. What do I do?
6 REPLIES 6

dalyer
The Legend
The Legend

Are you sure that the phone is unlocked for use on any network?

If so then you probably need to contact 48 support for assistance.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

yellowellen
Newcomer
How do I check if the phone is unlocked?

dalyer
The Legend
The Legend
Ask the seller?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

yellowellen
Newcomer
How do I contact 48 support as nothing seems to be working

Option 3 here or use the online chat facility to talk to support

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @yellowellen?

Were support able to resolve the issue for you?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.