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Average Joe
Posts: 4

New sim

I got a smaller sim for a new phone and the sim will not activate three hours after I entered the activation code. Nothing just says there is no sim inserted. What do I do?
Posted from HTC Desire 530
The Legend
Posts: 11,306

Re: New sim

Are you sure that the phone is unlocked for use on any network?

If so then you probably need to contact 48 support for assistance.

 

Hope this helps.



If this answers your question then please mark your question as solved - see here.
Posted from Xiaomi Redmi Note 3
Average Joe
Posts: 4

Re: New sim

How do I check if the phone is unlocked?
Posted from HTC Desire 530
The Legend
Posts: 11,306

Re: New sim

Ask the seller?


If this answers your question then please mark your question as solved - see here.
Posted from Xiaomi Redmi Note 3
Average Joe
Posts: 4

Re: New sim

How do I contact 48 support as nothing seems to be working
Posted from HTC Desire 530
The Legend
Posts: 11,306

Re: New sim

Option 3 here or use the online chat facility to talk to support

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.



If this answers your question then please mark your question as solved - see here.
Posted from Xiaomi Redmi Note 3
The Legend
Posts: 11,306

Re: New sim

Did that help at all @yellowellen?

Were support able to resolve the issue for you?



If this answers your question then please mark your question as solved - see here.