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No Network in France so roaming not possible

Average Joe
Posts: 4
‎22-12-2018 02:41 PM

On guido.
4 providers are found (at various speed: 2G, 3G, 4G): SFR, Free, Orange and Bouygues.
Automatic selection always picks Bouygues but it just keeps looping between getting few bars for 1 second and then no service at all.
Manual selection of any of the other 3 providers results in "Network registration failed".
APN settings have been checked and are working in Belgium.
Settings as per http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928 and also used the 48months tweaker.
Tried to changed the MCC to 206 and MNC to 01 as per Support, still not working.
Tried a Vodafone SIM and it works fine on SFR network. 48 SIM in other phone, gets the same loop and no service.
Any ideas with it's stuck on Bouygues and why I can't use any other providers?

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Re: No Network in France so roaming not possible

The Legend
Posts: 14,177
‎22-12-2018 03:30 PM
Is it an iPhone by any chance?
If so this may be relevant:

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No Network in France so roaming not possible

Average Joe
Posts: 4
‎22-12-2018 04:44 PM

Android 8.0.0

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Re: No Network in France so roaming not possible

The Legend
Posts: 14,177
‎22-12-2018 07:19 PM
Ok, unfortunately I can't offer any advice so.
Were 48 support not able to sort it out for you?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No Network in France so roaming not possible

Average Joe
Posts: 4
‎26-12-2018 05:50 PM

Still not working. I gave up at this point and deactivated the SIM as the constant connection/disconnection loop was eating the battery. 

 

I would be curious to know of other's experience in France, if it's working for them.

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Re: No Network in France so roaming not possible

The Legend
Posts: 14,177
‎26-12-2018 06:11 PM
I was in France earlier this year and roaming calls, texts and data all worked fine on Guido without any need to tweak/reconfigure anything.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No Network in France so roaming not possible

Average Joe
Posts: 4
‎29-12-2018 04:14 PM

It was working also for me in June.

I'm back in Ireland now so I would have liked someone to confirm if they face similar issue now.

Passed by Belgium yesterday and no problem there, connected straight away to Proximus and worked fine.

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