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No calls texts or emails

Coach
Posts: 12
‎08-05-2018 03:08 PM
Hi
I'm currently in Spain and can't make or receive calls, texts or emails. I have membership and credit. iPhone 5, thanks in advance
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Re: No calls texts or emails

The Legend
Posts: 13,736
‎08-05-2018 04:44 PM

What membership do you have?

You need Guido for EU roaming to work otherwise nothing will work.

If you have Guido then this issue (due to the stupid way that Apple do things) might be relevant.

Note that you may need to be persistent with this - toggling airplane mode on and off and trying the configuration change quickly may help to catch the local network long enough to allow the setting to be changed.

 

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No calls texts or emails

The Legend
Posts: 13,736
‎08-05-2018 06:39 PM

Did that help at all @elestel?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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