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No coverage

annieferry
Newcomer
Hey I'm on holiday in Tenerife. I have no coverage on my iPhone 6 can u help
2 REPLIES 2

dalyer
The Legend
The Legend

Do you have a Guido membership?

If not then nothing is going to work as EU roaming only works on Guido and not on any other membership.

 

https://www.48months.ie/membership-plans/going-abroad

 

If you do have a Guido membership then do a manual scan for local networks and try to connect to one.

If that doesn't work then you may be seeing the usual iPhone roaming issue due to the stupid way that Apple do things.

See here:

 

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

 

You may need to be persistent and try many times to get that working before it works.

Switching airplane mode on and then off and then trying the reconfiguration quickly may help to "catch" the local network long enough to allow you to make the change.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @annieferry?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.