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No coverage

Average Joe
Posts: 1
‎20-07-2018 08:17 PM
Hey I'm on holiday in Tenerife. I have no coverage on my iPhone 6 can u help
Posted from Motorola Moto G (4)
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Re: No coverage

[ Edited ]
The Legend
Posts: 13,939
‎20-07-2018 08:37 PM

Do you have a Guido membership?

If not then nothing is going to work as EU roaming only works on Guido and not on any other membership.

 

https://www.48months.ie/membership-plans/going-abroad

 

If you do have a Guido membership then do a manual scan for local networks and try to connect to one.

If that doesn't work then you may be seeing the usual iPhone roaming issue due to the stupid way that Apple do things.

See here:

 

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

 

You may need to be persistent and try many times to get that working before it works.

Switching airplane mode on and then off and then trying the reconfiguration quickly may help to "catch" the local network long enough to allow you to make the change.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No coverage

The Legend
Posts: 13,939
‎21-07-2018 12:24 AM

Did that help at all @annieferry?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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