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dodger1234
Newcomer
I bought landline minutes and they dintend appear on my account
4 REPLIES 4

dalyer
The Legend
The Legend

What does your My48 page say about your account, add-ons and landline allowance balance?

 

https://www.48months.ie/my-48

 

Alternatively dial *100*1# and hit call - what does it return.

What does your My History page say abour recent payments/purchases?

 

http://www.48months.ie/my-48/my-history

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dodger1234
Newcomer
To a point. I then went on chat and the problem was resolved

Glad you got it sorted.

What was the problem in case it helps others in a similar situation?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.